Privacy Policy
Our Commitment to Global Data Protection, Corporate Confidentiality & Regulatory Compliance
Enterprise Privacy & Global Trust Framework
At ZOOOK (a division of Intelligent Technologies), we prioritize data protection, intellectual property safeguards, and absolute privacy for our global B2B procurement partners, overseas buyers, distributors, and end consumers across 50+ countries. Our operations strictly align with international data privacy regulations, including GDPR (EU) and CCPA (USA).
1. Core Privacy Principles
We operate under strict transparent data governance policies designed to foster trust and ensure seamless international trade:
- Zero Data Monetization: We never sell, trade, or lease personal identifiers, order details, or commercial communications to third-party data brokers.
- Purpose Limitation: Information collected is strictly utilized to facilitate product delivery, warranty verification, technical support, and commercial operations.
- Enterprise Encryption: All data transmissions are protected using industry-standard SSL/TLS protocols and AES-256 server-side encryption.
2. Information We Collect & Scope
To fulfill commercial contracts and deliver high-performance consumer electronics, ZOOOK processes the following categories of data:
A. Direct B2B & Consumer Data
Information provided voluntarily during account creation, procurement inquiries, RMA warranty registration, or official communications, including business entity names, authorized representative contact info, corporate email addresses, shipping destinations, and transaction specifications.
B. Technical & System Metrics
Automated logs collected during platform interaction, including anonymized IP addresses, browser types, device telemetry, network routing data, and session durations to ensure cybersecurity resilience and infrastructure stability.
3. Purpose & Lawful Basis of Processing
Data processing activities are conducted strictly under recognized legal bases, including performance of contract, legal obligation compliance, and legitimate business interests:
- Executing international wholesale purchase agreements, customs documentation, and logistics tracking.
- Providing ongoing technical documentation, SDK access, and after-sales RMA warranty support.
- Optimizing hardware performance and user experience through aggregated, non-identifying telemetry analysis.
- Safeguarding web portals against unauthorized access, cyber threats, and fraudulent activities.
4. Third-Party Disclosures & Cross-Border Transfers
ZOOOK operates a global supply chain network. Corporate data may be processed by trusted third-party service infrastructure providers (such as international logistics carriers, secure cloud hosting providers, and warranty compliance partners) strictly under contractual confidentiality agreements. We ensure all cross-border data transfers adhere to Standard Contractual Clauses (SCCs) and international security standards.
5. International User Rights & Data Governance
Regardless of geographic location, global buyers and users retain full statutory control over their stored data:
- Right to Access & Portability: Request formal copies of processed data in structured electronic formats.
- Right to Correction & Erasure: Request immediate update of inaccurate records or complete removal of business/personal profiles ("Right to be Forgotten").
- Right to Object: Opt-out of non-essential operational analytics or marketing communications at any time.
6. Data Security Office & Contact
For formal privacy inquiries, data protection audits, or compliance verification requests, please reach out to our Data Governance Officer at [email protected] or submit your detailed request directly through our global support team.